VIP Membership Terms
Version 2.5 · Effective November 2, 2026
In short
- Verified Standard, VIP and VIP+ are yearly company plans paid in advance. They do not renew automatically.
- Verified Standard: USD 200 a year (includes the EPM company check). VIP: USD 300 a year. VIP+: USD 400 a year. VIP+ includes everything in VIP.
- All three give higher yearly limits, a 2% sales commission instead of 5% and every EPM service; VIP and VIP+ add company contact details.
- EPM services and their fees are listed in Section 7; price research, samples, supplier checks and certification are open to every approved company, and Escrow by EPM to all members.
- A plan starts when our staff confirm your bank transfer and ends at the end of the term. Prepaid fees are non-refundable.
- Escrow by EPM, our payment intermediary service, is open to all members and costs 5% of the order amount, shared equally: 2.5% paid by the buyer on top of the order amount and 2.5% deducted from the payout to the supplier, in addition to the sales commission.
This summary is for convenience; the sections below are the binding text.
1. Plans at a Glance
These VIP Membership Terms apply to the paid plans and services of Electronic Parts Market, operated by Hong Kong Electronic Market Co., Limited, together with the Terms of Service. Plans belong to a company, so every user of that company benefits from them.
| Plan | Price | RFQ lists open at the same time (lists × items per list) | Items to buy / sell a year | Sales commission |
|---|---|---|---|---|
| Approved Member | Free | 3 lists × 20 items = 60 items | 60 / 60 items | 5% |
| Verified Standard Member | USD 200 a year | 20 lists × 20 items = 400 items | 600 / 600 items | 2% |
| VIP Member | USD 300 a year | 100 lists × 100 items = 10,000 items | 3,000 / 3,000 items | 2% |
| VIP+ Member | USD 400 a year | Unlimited lists × 500 items | Unlimited | 2% |
VIP+ includes everything in VIP. Prices are in US Dollars and exclude taxes and bank charges. How the limits are counted is explained in Section 4 of the Terms of Service.
2. Requesting a Plan and Paying
You request a plan and a term on the VIP page. The request creates a reference code (for example VIP-123) and a matching due on your company account for the price shown when you requested it. Pay by bank transfer and quote the reference code; we give you the bank details on request. Our staff match the payment to the request, usually within 1-2 business days.
A company can have one open request at a time.
3. Term, Expiry and No Automatic Renewal
A plan starts when our staff confirm receipt of the payment and runs for one year from that moment. It does not renew automatically: when the term ends the plan expires, you are notified, and your company returns to the Verified Standard plan (while its verification is valid) or the Approved Member plan and its limits. You can then request a new term on the VIP page at the prices shown there.
4. Upgrading from VIP to VIP+
A company with an active VIP plan can request VIP+ at any time. VIP+ starts when we confirm the payment and runs for the VIP+ term you chose; the existing VIP term continues until its own end date. Remaining VIP time is not refunded or credited against the VIP+ price.
5. Cancellation and Refunds
Plan fees are paid in advance for the whole term and are non-refundable, including if you stop using the Platform during the term, except where applicable law requires otherwise. If you want your plan to end early, write to [email protected]; the plan ends on the date we confirm. We may end a plan without refund if the company breaches the Terms of Service.
6. What a Paid Plan Includes
- The higher usage limits shown in Section 1.
- A sales commission of 2% of the order value instead of 5% on orders where your company is the supplier and its payment is confirmed while the plan is active.
- Company contact details (phone, email and registered staff) in the company directory and on company profiles.
7. EPM Services
EPM services are hands-on services of our team. Every verified company (Verified Standard, VIP or VIP+ Member) may order them at the same fees. The table shows who may order each service and its fee; the same services, with what each one includes and excludes, are listed on the EPM Services page.
| Service | Who may order it | Fee (USD) |
|---|---|---|
| Product Price Research | Every verified company | USD 1,000 per report, paid by the buyer |
| Sample Sending | Every verified company | USD 1,000 per sample order, paid by the buyer |
| Consolidation & Shipping | Every verified company | USD 2,500 per month, paid by the buyer |
| Supplier Deep Check | Every verified company | USD 1,500 per report, paid by the buyer |
| Product Certification | Every verified company | USD 1,500 per product, paid by the buyer |
| Escrow (Payment Intermediary) | All members, as the payment method of an order | 2.5% of the order value, paid by the buyer; 2.5% of the order value, paid by the supplier |
| Country Distribution | VIP+ members | USD 2,000 per month + 5% of sales, paid by the supplier |
| Country Logistics Center | VIP and VIP+ members | USD 2,000 per month, paid by the supplier |
| Full-Service Country Office | VIP+ members | USD 3,500 per month + 5% of sales or purchases, paid by the company |
Ordering and payment. Services with a fixed fee are ordered on the Order a Service page: when you confirm the order, the fee is recorded as a due on your company account with a reference code (for example SR-12), and we start once your bank transfer has arrived. Monthly services start after we have agreed the scope, start date and term with you in writing, and are invoiced monthly. Service fees are not included in the plan price.
Not included. Unless agreed otherwise in writing, fees do not include third-party costs such as travel, accommodation and meals, samples, laboratory fees, shipping, warehouse rent, staff, marketing and taxes; these are quoted separately.
We act with reasonable care, but reports and results are for information, and laboratories, carriers and other third parties work on their own terms.
8. Payment Intermediary Service (Escrow by EPM)
Escrow by EPM is a payment method that any member may offer or accept on an RFQ, a stock offer or a quote. When it is the payment method of an order, or on request for a specific order if we agree, we receive the payment from the buyer and pass it to the supplier: we hold the funds until the buyer confirms delivery (or as otherwise agreed in writing for that order) and then release them to the supplier, less applicable fees. Each step is shown on the order and notified to both parties.
The fee is 5% of the order amount, shared equally: the buyer pays 2.5% on top of the order amount (the amount payable is shown on the PI and on the order page) and 2.5% is deducted from the amount released to the supplier, in addition to the standard sales commission. We may carry out identity, anti-money-laundering and sanctions checks and may refuse or stop the service. If the parties dispute an order we may keep the funds until they agree, until we receive a court or arbitral decision, or until the dispute is otherwise resolved.
This service does not make us a bank, payment institution or general escrow agent; it applies only to orders that use Escrow by EPM or for which we have confirmed it. For all other orders, payments stay directly between buyer and supplier (Section 6 of the Terms of Service).
9. Changes to Plans and Prices
We may change plans, prices, limits and services for future terms. A term already paid keeps its price and benefits until it ends, except where a change is required by law. We publish each new version of these terms with its version number and effective date.
10. Liability
The disclaimers and the limitation of liability in the Terms of Service also apply to paid plans and services. For an EPM service, our total liability is also limited to the fee paid for that service.
11. Contact
Hong Kong Electronic Market Co., Limited, Room 1717, Huaqiang South Garden, Futian District, Shenzhen, Guangdong, China.
Plans and billing: [email protected]
General support: [email protected]