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What you can do here: Answers to the most common questions. Not found? Ask us on the contact page.
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Frequently Asked Questions

Quick answers about using Electronic Parts Market. Can't find what you need? Ask us at the bottom of this page.

Electronic Parts Market is a global business-to-business (B2B) marketplace for electronic components. Manufacturers, authorized distributors, wholesalers, factories, EMS providers and brokers use it to list stock and to post requests for quote (RFQs), and buyers worldwide use it to source parts.

The whole order can be managed in one place, from the first quote to the proforma invoice, payment tracking and delivery.

Electronic Parts Market is for businesses that buy or sell electronic components and related services; it is not intended for consumers buying for personal use. Anyone can browse the public pages.

To post an RFQ, send a price or list stock, your user account must belong to an approved company. Complete the company profile - contact details, legal data, what your company does, logo, business registration document and company profile (PDF). As soon as everything is there, the company is approved automatically, free of charge, and trades as an Approved Member.

When EPM - or the EPM partner in your city - has checked and visited the company, it becomes a Verified Standard Member (USD 200 a year) with higher limits, a 2% sales commission and a public Verified badge.

Click Register at the top of any page and create a user account with your email address and a password. Then add your company details: legal name, business type, country and, where applicable, tax or registration identifiers.

Our team reviews the company information before your company can trade on the platform. Signing in with Google is coming soon.

Yes. Registering, getting approved and trading as an Approved Member is free. Suppliers pay a 5% commission on completed sales; buyers pay no platform fee.

For higher limits and a 2% commission there are three yearly plans, paid in advance and not renewed automatically: Approved Member free (5%), Verified Standard USD 200, VIP USD 300 and VIP+ USD 400 a year (2%). The limits of every plan are on the Plans & Pricing page.

Escrow by EPM and the EPM services are optional and paid separately; their fees are listed on the EPM Services page.

Log in, open RFQ in the menu and create a new request with the part number, quantity and your requirements. An RFQ can contain several line items, and you can also import a bill of materials (BOM) from an Excel file instead of typing each line.

Suppliers then send you quotes, which you can compare and accept line by line.

By default an RFQ is visible to all registered members, so as many suppliers as possible can quote on it, unless your company restricts its visibility.

No. As a buyer, your company identity stays confidential to suppliers. Suppliers quoting on an RFQ can see competing offers only in anonymized form, without knowing who submitted them.

Use Offer in the menu to list the components you have in stock. Listings are linked to a shared product catalog so buyers can find them through search.

You can also send quotes on open RFQs, including a quote that covers only some of the requested line items.

When a supplier enters pricing for a quote, a downloadable Proforma Invoice (PI) can be generated. The PI reflects the quoted terms; it is not yet an order confirmation.

An order becomes binding once both the buyer and the supplier have confirmed the commercial terms (price, quantity, delivery and payment terms) through the order workflow: PI issuance and, where applicable, Commercial Invoice (CI) issuance.

Yes. After you receive a quote, you can open a second negotiation round with your target price and preferred shipping method, and request a final PI. The supplier then confirms or declines it.

You can accept quoted line items from more than one supplier. A separate order is created for each supplier, and each order follows its own steps: PI, CI, payment, preparation, dispatch, delivery and completion.

By default buyers pay suppliers directly by bank transfer on the final proforma invoice (PI); Electronic Parts Market does not hold the money.

Escrow by EPM is available to all members, with or without a paid plan: any member may offer or accept it as the payment method on an RFQ, a stock offer or a quote. When it is the payment method of an order, the buyer pays EPM, we hold the funds and release them to the supplier after the buyer confirms delivery. The fee is 2.5% paid by the buyer on top of the order amount and 2.5% deducted from the amount released to the supplier.

Payments to EPM itself (plans, EPM service fees, verification and escrow) are made by bank transfer with the reference code shown on your payment card.

Joining and trading as an Approved Member are free. Completed sales carry a commission paid by the supplier: 5% of the order value, or 2% when the supplier's company is a Verified Standard, VIP or VIP+ member at the time the payment is confirmed. Buyers pay no platform fee.

Yearly plans, paid in advance and not renewed automatically: Verified Standard USD 200 a year (includes the EPM company check and visit), VIP USD 300 a year, VIP+ USD 400 a year. Escrow by EPM: 2.5% paid by the buyer and 2.5% paid by the supplier. EPM services from USD 1,000 (every fee is listed on the EPM Services page).

All fees are in US Dollars (USD) and exclude taxes, duties and bank charges. Outstanding fees are shown in your account, and unpaid fees past their due date can lead to account suspension.

VIP and VIP+ are yearly plans for companies, paid in advance and not renewed automatically: VIP USD 300 a year, VIP+ USD 400 a year. A plan belongs to the company, so all its users benefit from it.

With a plan your company gets higher yearly limits, a 2% sales commission instead of 5% on orders where it is the supplier, and the contact details of other companies. VIP also opens the Country Logistics Center service; VIP+ in addition Country Distribution and the Full-Service Country Office. EPM service fees are not included in the plan price.

Order a plan on the VIP page. Pay by bank transfer with the reference code shown (for example VIP-123); the plan starts when our staff confirm the payment.

EPM services are hands-on services of our team:

Product Price Research - Every verified company: USD 1,000 per report, paid by the buyer.
Sample Sending - Every verified company: USD 1,000 per sample order, paid by the buyer.
Consolidation & Shipping - Every verified company: USD 2,500 per month, paid by the buyer.
Supplier Deep Check - Every verified company: USD 1,500 per report, paid by the buyer.
Product Certification - Every verified company: USD 1,500 per product, paid by the buyer.
Escrow (Payment Intermediary) - All members, as the payment method of an order: 2.5% of the order value, paid by the buyer; 2.5% of the order value, paid by the supplier.
Country Distribution - VIP+ members: USD 2,000 per month + 5% of sales, paid by the supplier.
Country Logistics Center - VIP and VIP+ members: USD 2,000 per month, paid by the supplier.
Full-Service Country Office - VIP+ members: USD 3,500 per month + 5% of sales or purchases, paid by the company.

To order, open the EPM Services page and click Order or Request on the service. Fixed-price services are ordered in one step: you confirm the fee, a due is added to your company account and the payment card shows the amount, the reference code (for example SR-12) and the EPM bank account. Monthly services start after our team has agreed the scope with you.

Travel, samples, laboratory, shipping and similar third-party costs are not included; the EPM Services page lists what is excluded for each service. The terms are in Section 7 of the VIP Membership Terms.

EPM looks for a partner in every city. A partner brings the electronics companies of its city to EPM and carries out their verification: it visits the company, checks its business registration documents and facility and sends the visit report to EPM.

For every company the partner brings in and verifies, the partner earns USD 100 - half of the verification fee (USD 200 a year) - once EPM has received the fee and the company is Verified. Companies pay the fee only to EPM, never to the partner.

Apply on the Partnership page. Our team contacts you, agrees the details in a partner agreement and trains you on the EPM verification checklist.

Every plan has yearly limits, counted over the last 12 months:

Approved Member (free, 5% sales commission): RFQ lists open at the same time: 3 lists x 20 items = 60 items; 60 items to buy and 60 items to sell a year.

Verified Standard Member (USD 200 a year, 2% sales commission): RFQ lists open at the same time: 20 lists x 20 items = 400 items; 600 items to buy and 600 items to sell a year.

VIP Member (USD 300 a year, 2% sales commission): RFQ lists open at the same time: 100 lists x 100 items = 10,000 items; 3,000 items to buy and 3,000 items to sell a year.

VIP+ Member (USD 400 a year, 2% sales commission): RFQ lists open at the same time: Unlimited lists x 500 items; unlimited items to buy and unlimited items to sell a year.

An item is one product line: one part number with its quantity. Items to buy are the items of your RFQ lists; items to sell are the products you list in stock and the items of your quotes. Deleted listings still count; RFQ lists count while they are open. Your current use is shown at the top of every page while you are signed in. When you reach a limit, close RFQ lists you no longer need, wait until older items leave the 12-month window, or move to a higher plan on the VIP page.

Escrow by EPM is our payment intermediary service. It is open to all members, with or without a paid plan, and there is nothing to request in advance: any member may offer or accept it as the payment method on an RFQ, a stock offer or a quote, and it applies when it is the payment method of the order.

The buyer pays the order amount plus 2.5% to EPM; the order page shows the payment as held by EPM. After the buyer confirms delivery we release the funds to the supplier, less the supplier's 2.5% fee. Every step is shown on the order and notified to both parties.

The full rules are in Section 8 of the VIP Membership Terms.

VIP and VIP+ are paid in advance for one year and do not renew automatically, so there is nothing to cancel: when the year ends, the plan expires and you can order a new year on the VIP page.

If you want to end it before the end of the year, write to [email protected]. Fees already paid for the current year are non-refundable, except where applicable law requires otherwise.

Every company has one trust status, shown as a badge on its profile and in the company directory.

While a company is getting started, only the company itself sees its status: Registered (No documents) - the company profile is not complete yet and the company cannot trade; Auto Approved - the profile and documents are complete, the company is approved automatically and trades as an Approved Member; Verification Requested (Unpaid or Paid) - the company asked us to verify it and the USD 200 a year fee is open or paid. Other members and visitors see these companies as "Not verified".

Verified means we have checked the company's documents and visited it; a verified company is a Verified Standard Member for one year. After a visit or a review we may also set Suspended (cannot trade), Complaint Received (a complaint is under review), Warned, Blacklisted (cannot trade, for example when it cannot deliver and gives no explanation) or Fraudulent / Cheater (cannot trade). These statuses are shown to everyone, and the company is told the reason.

To get verified, complete your Company Profile and request verification (USD 200 a year, paid by bank transfer with the reference code shown). A badge is a check at a point in time, not a guarantee of future performance.

After an order is completed, the companies involved can rate and review each other. Ratings must reflect a real transaction; fake, traded or manipulated ratings are not allowed.

Use the form at the bottom of this page or the Contact page, or email [email protected]. For VIP Membership and billing questions, write to [email protected].

We reply by email, and questions that many people ask are added to this page.

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