Terms of Service
Version 2.4 · Effective November 2, 2026
In short
- Electronic Parts Market is a business-to-business marketplace. We connect buyers and suppliers of electronic components; the contract of sale is between them, not with us.
- Buyers pay suppliers directly, or use Escrow by EPM: we hold the payment until the buyer confirms delivery, for a fee of 2.5% paid by the buyer and 2.5% paid by the supplier.
- Suppliers pay a commission on completed sales: 5% of the order value, or 2% with a Verified Standard, VIP or VIP+ plan. Buyers pay no platform fee, except the 2.5% Escrow by EPM fee.
- Approved Members use the Platform free of charge with usage limits; Verified Standard (USD 200 a year), VIP (USD 300 a year) and VIP+ (USD 400 a year) are yearly plans paid in advance with higher limits.
- Every company has a trust status badge. Verified, Suspended, Complaint Received, Warned, Blacklisted and Fraudulent / Cheater are shown publicly; before verification others see "Not verified".
- No counterfeit, stolen or export-restricted goods. Follow export-control and sanctions laws.
This summary is for convenience; the sections below are the binding text.
1. About These Terms
These Terms of Service (the "Terms") govern your use of electronicpartsmarket.com and its related services (the "Platform"), operated by Hong Kong Electronic Market Co., Limited, Room 1717, Huaqiang South Garden, Futian District, Shenzhen, Guangdong, China ("we", "us" or "EPM").
By creating an account or using the Platform you accept these Terms for yourself and for the company you represent. Our Privacy Policy and, if you buy a paid plan or service, the VIP Membership Terms form part of these Terms. If these Terms and the VIP Membership Terms differ on a paid plan or service, the VIP Membership Terms apply.
2. Who Can Use the Platform
The Platform is for businesses that buy or sell electronic components and related services. It is not intended for consumers buying for personal use. You must be at least 18 years old and authorised to act for your company.
Anyone may browse the public pages. To post RFQs, submit quotes, list stock or trade, your user account must belong to a registered company that has been approved; a company is approved automatically once it uploads its business registration document. We may refuse, suspend or remove any company or user, in particular where we reasonably suspect fraud, counterfeit parts, sanctions issues or a breach of these Terms.
3. Accounts, Companies and Security
- Give accurate, current and complete information about yourself and your company (legal name, business type, country, contact details and, where we ask for them, registration or tax identifiers and documents) and keep it up to date.
- A company may have several users. Each user has a personal login; do not share passwords. You may sign in with an email address and password or with Google.
- You are responsible for all activity under your account and your company. Tell us at once at [email protected] if you suspect unauthorised use. When a password is changed, the other sessions of that user are signed out.
- We may ask you to verify information or documents before or after approval. Every company has a trust status, shown as a badge (see Ratings, Verification and Company Information).
4. Membership Plans and Usage Limits
Every company starts by registering. Buying and selling are open only to approved companies: complete the company profile and we approve it (free). An approved company is an Approved Member. A company we have verified (documents and an EPM visit, USD 200 a year) is a Verified Standard Member for 12 months from the verification. The paid VIP and VIP+ plans are described in the VIP Membership Terms. All plans are yearly; there are no monthly plans. Each plan has these limits:
| Plan | Price | RFQ lists open at the same time (lists × items per list) | Items to buy a year | Items to sell a year | Sales commission |
|---|---|---|---|---|---|
| Approved Member | Free | 3 lists × 20 items = 60 items | 60 items | 60 items | 5% |
| Verified Standard Member | USD 200 a year | 20 lists × 20 items = 400 items | 600 items | 600 items | 2% |
| VIP Member | USD 300 a year | 100 lists × 100 items = 10,000 items | 3,000 items | 3,000 items | 2% |
| VIP+ Member | USD 400 a year | Unlimited lists × 500 items | Unlimited | Unlimited | 2% |
An item is one product line: one part number with its quantity. Items to buy are the items of your RFQ lists; items to sell are the products you list in stock and the items of your quotes. Items are counted over the last 12 months (deleted listings still count); RFQ lists count while they are open, and one RFQ list can have at most the items per list of your plan. When a limit is reached the Platform will not accept that action until older listings leave the 12-month window, you close an RFQ or you move to a higher plan. Your current use is shown at the top of every page while you are logged in and on the Plans & Pricing page.
5. How the Platform Works
Stock listings. Suppliers list stock with part number (MPN), manufacturer, quantity, price, condition and other details. A listing is an invitation to negotiate, not a binding offer.
RFQs. Buyers post requests for quotation (RFQs) by typing parts or importing a bill of materials (BOM) file; only the MPN and the quantity are required. Open RFQs and stock offers are public and show the name, country and verification status of the company that posted them.
Quotes and proforma invoices. A supplier answers an RFQ with a quote, and the Platform issues a proforma invoice (PI) from it. The buyer may select items and send final prices (a second round); the supplier then confirms or declines the final PI. The supplier's confirmation of a final PI, or the buyer's acceptance of a quote, forms a binding contract of sale between the buyer and the supplier on the terms of the accepted PI.
Trade terms. RFQs, stock offers and quotes state the accepted payment methods, the delivery options (Through EPM - FCA, by Air FOB, by Sea FOB), an optional lead time counted from payment (3, 7, 15 or 30 days) and whether a Money Back Guarantee is requested or offered. A Money Back Guarantee is the supplier's own commitment to refund the buyer if the goods are not as described; it is not given by EPM.
Orders. The supplier issues a commercial invoice (CI); the buyer pays and declares the payment; the supplier confirms receipt, prepares and dispatches the goods (with a tracking number where available); the buyer confirms delivery and closes the order. Either party may mark an order as disputed. Each status change is notified to the parties by site notification and email.
We are not a party. Contracts of sale are made directly between the buyer and the supplier. Unless we expressly agree otherwise in writing (for example Escrow by EPM), we do not buy, sell, take title to, inspect, store or ship goods, and we do not guarantee any member's performance or the quality, authenticity, legality or delivery of any goods.
6. Payments Between Members and Escrow by EPM
The payment terms of an order are those of the accepted PI. The Platform offers these payment methods: Escrow by EPM, 20% + 80%, 50% + 50%, 100% and L/C at sight. Except for Escrow by EPM, buyers pay suppliers directly and we do not receive or hold buyer funds.
Payment schedule. Split payment methods (20% + 80%, 50% + 50%) are paid as a prepayment (down payment) and a balance settlement: the supplier starts preparing the goods once the prepayment is confirmed and may request the balance settlement before shipment. The order page shows the amount due for each stage, and a payment above the open balance is not accepted.
Escrow by EPM. When Escrow by EPM is the payment method of an order, the buyer pays us, we hold the funds until the buyer confirms delivery (or the order is otherwise resolved) and then release them to the supplier. Our fee is 5% of the order amount, shared equally: the buyer pays 2.5% on top of the order amount (the amount payable is shown on the PI and on the order page) and 2.5% is deducted from the amount released to the supplier. Escrow by EPM is the payment intermediary service of the VIP Membership Terms and is open to all members.
Payment records on the Platform (declared and confirmed amounts, receipts) are entered by the members and are kept for tracking only. Always confirm bank details directly with your trading partner before paying. We will never ask you to pay a supplier's invoice into an EPM account unless Escrow by EPM is the payment method of that order.
7. Fees, Commission and Platform Dues
- Buyers pay no platform fee on purchases, except the 2.5% Escrow by EPM fee on orders paid through Escrow by EPM.
- Sales commission. The supplier pays a commission on each order whose payment it confirms: 5% of the order value, or 2% when the supplier's company is a Verified Standard, VIP or VIP+ member at the moment the payment is confirmed. The rate applied is recorded on the order.
- Paid plans and services. Verified Standard, VIP and VIP+ fees, VIP service fees and the Escrow by EPM fee (2.5% buyer + 2.5% supplier) are set out in the VIP Membership Terms.
- Commissions and fees are recorded as platform dues on your company account and are payable in US Dollars by bank transfer by the due date shown in your account. They exclude taxes, duties and bank charges, which are your responsibility.
- If dues are not paid on time we may send reminders, restrict features or suspend accounts. Fees already paid are non-refundable except where these Terms or applicable law say otherwise.
8. Paid Plans and VIP Services
The VIP and VIP+ plans, the VIP services (sample requests, supplier analysis, testing and certification, consolidation and shipping) and the payment intermediary service (Escrow by EPM) are governed by the VIP Membership Terms.
9. Ratings, Verification and Company Information
When an order is closed, the buyer and the supplier may rate each other (1 to 5 stars with an optional comment). Ratings must be honest and based on the actual transaction. We may remove ratings that are abusive, misleading or manipulated.
Company profiles, verification badges, ratings, partner status, open listings and market statistics (for example most active countries, most requested parts and top-rated suppliers) may be shown publicly. Company contact details (phone, email and registered staff) are shown only to members with an active VIP or VIP+ plan and, within an order, to the trading partner.
Trust status. Every company has one trust status, shown as a badge. Registered (No documents), Auto Approved and Verification Requested (Unpaid or Paid) follow the company's documents and verification request and are shown only to the company itself; other members and visitors see "Not verified". Verified (after our check and visit) and the statuses Suspended, Complaint Received, Warned, Blacklisted and Fraudulent / Cheater, which we set after a visit or a review, are shown publicly on the company profile and in the company directory. Suspended, blacklisted and fraudulent companies cannot trade. We tell the company the reason, and it may contact us to resolve it.
10. Content You Provide
You keep ownership of the content you post: listings, RFQs, quotes, files, your company profile and articles. You give us a worldwide, non-exclusive, royalty-free licence to host, copy, display, format and distribute that content to operate and promote the Platform, including in aggregated market statistics. Articles from partners may be reviewed, edited for format or declined before publication.
You confirm that you have the rights to your content and that it is accurate and lawful. Do not upload malware or files you are not entitled to share.
11. Communications
We send service messages about your account, plans, dues and trades by site notification and email; they are part of the service. We may also send occasional newsletters and announcements, each with an unsubscribe link. Formal notices must be sent by email to [email protected].
12. Acceptable Use and Prohibited Items
- No counterfeit, cloned, remarked, stolen or otherwise illegitimate parts. Describe the condition of goods (for example new and original, refurbished or used) truthfully.
- Comply with all export-control, sanctions, customs and anti-corruption laws that apply to you and your goods, including rules on dual-use and military items. Do not trade with sanctioned persons or destinations.
- No false or misleading listings, quotes, ratings or company information; no fake accounts; no attempts to get around plan limits or fees (for example by moving a deal found on the Platform off the Platform to avoid commission).
- No harassment, spam, scraping or automated access beyond normal browsing, no interference with the Platform's security and no attempts to access other members' data.
- Do not use contact details obtained through the Platform for unsolicited bulk marketing.
We may remove content, close listings and RFQs, suspend or close accounts that break these rules, and report suspected illegal activity to the authorities.
13. Intellectual Property
The Platform's software, design, logos and content (other than member content) belong to us or our licensors. Manufacturer names and part numbers are used only to identify products and belong to their owners. You may not copy, scrape or reuse the Platform or its data except as these Terms allow.
14. Disclaimers
The Platform is provided "as is" and "as available". We do not guarantee that it will be uninterrupted or error-free, and we do not check every listing, quote, document or member. Market information, prices and statistics are for information only.
To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. You are responsible for your own checks on trading partners, goods (including authenticity and legal compliance) and payments.
15. Limitation of Liability
To the fullest extent permitted by law: (a) we are not liable for indirect, incidental, special or consequential losses, or for loss of profit, revenue, data or goodwill; (b) we are not liable for the acts or omissions of members, carriers, laboratories or banks, or for goods traded between members; and (c) our total liability arising out of or relating to the Platform in any 12-month period is limited to the greater of the fees you paid us in that period and USD 100.
Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud.
16. Indemnification
You will indemnify and hold harmless EPM and its officers, employees and agents from claims, losses and costs (including reasonable legal fees) arising from your content, your trades with other members, your breach of these Terms or your breach of law.
17. Suspension and Termination
You may close your account at any time by writing to [email protected]. Closing an account does not cancel orders already formed, dues already owed or obligations that by their nature continue.
We may suspend or end access, with or without notice, for a breach of these Terms, unpaid dues, suspected fraud, legal requirements or a risk to other members. Fees for a paid plan are not refunded when an account is ended for a breach.
18. Changes to These Terms
We may update these Terms, the plans, the usage limits and the fees. We publish each new version with its version number and effective date. When a new version of these Terms or the Privacy Policy is published, signed-in members are asked to accept it before they continue to use the Platform. A fee change does not affect orders formed or plans paid before the change.
19. Governing Law and Disputes
These Terms are governed by the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong SAR have exclusive jurisdiction over any dispute arising out of or relating to them or the Platform. Before starting proceedings, please contact us so that we can try to resolve the matter informally.
Disputes between members about a trade are for the members to resolve. We may help on request but are not obliged to.
20. Contact
Hong Kong Electronic Market Co., Limited, Room 1717, Huaqiang South Garden, Futian District, Shenzhen, Guangdong, China.
General support: [email protected]
Plans, billing and dues: [email protected]